Don Jones

Tech | Career | Musings

I have four books out right now that I consider “current.” Of them, three titles, Learn Windows PowerShell in a Month of Lunches, Learn PowerShell Toolmaking in a Month of Lunches, and Learn SQL Server Administration in a Month of Lunches, are what I consider “evergreen” titles. That is, they cover introductory material that isn’t going to change much …

Continue reading

I don’t know exactly when companies’ IT departments were asked to start thinking of internal users as “customers.” I mean, I get it – businesses exist to make money, and you primarily do that by making customers happy, so happy customers = better business. Sure. Except that our internal users aren’t customers, and we in IT are …

Continue reading